Privacy policy | FinKoper

Privacy policy

Last Updated: 21 April 2023

FINKOPER is committed to protecting your privacy. We
have prepared this Privacy Policy to communicate our practices regarding the
Personal Data (as defined below) we collect from users of our website,
located at (“Site”), as well as mobile applications
hosted in stores Google Play and Apple Store and hosted platform services
(“Platform Services”) (collectively, the “ FINKOPER Services”). In connection
with these Services, we may process personal information of individuals and
our purpose for processing this information is to provide FINKOPER
Services. Your personal information is considered to be sensitive information
that should remain confidential and protected from unauthorized collection,
use, access, or disclosure. FINKOPER management values the protection of
all confidential and personal information within our organization; therefore,
we have established privacy practices that facilitate the protection of your
personal information.
Reference the following links to access the FINKOPER Terms of Use, Terms of
Service, and Security pages for a description of additional service
commitments and security data protection practices performed to protect the
security, availability, and confidentiality of your information:
• Terms of Use:
• Terms of Service:

Data Subject Privacy Rights
The following include the principle rights for data subjects under data
protection and privacy laws:
• Right to be Informed – You are entitled to being informed about how we
process your data
• Right to Access – You can request copies of your personal data
• Right to Rectification – You can ask us to rectify inaccurate personal
data and to complete incomplete personal data
• Right to Erasure – You can ask us to erase your personal data
• Right to Restrict Processing – You can ask us to restrict the processing
of your personal data;
• Right to Object Processing – You can object to the processing of your
personal data;
• Right to Data Portability – You can ask that we transfer your personal
data to another organization or to you
• Right to Complain to a Supervisory Authority – You can submit
complaints about our processing of your personal data to a supervisory
• Right to Withdraw Consent – To the extent that the legal basis of our
processing of your personal data is consent, you can withdraw that
These rights are subject to certain limitations and exceptions.

User Consent
By submitting Personal Data through the FINKOPER Services, you agree to the
terms of this Privacy Policy and you expressly consent to the collection, use,
and disclosure of your Personal Data in accordance with this Privacy Policy.

Types of Data We Collect
“Personal Data” means data that allows someone to identify or contact you,
including, for example, your name, address, telephone number, e-mail
address, as well as any other non-public information about you that is
associated with or linked to any of the foregoing data.

“Anonymous Data” means data that is not associated with or linked to your Personal
Data. Anonymous Data does not, by itself, permit the identification of
individual persons. We collect, use, and store Personal Data and Anonymous
Data, as described within the practices below. To the extent that Anonymous
Data is linked to your Personal Data, we will treat it as Personal Data.

Data Collected by FINKOPER Service –
Information You Provide to Us

The following includes the types of information that we may collect from you
during your use of FINKOPER Services:
• We may collect Personal Data from you, such as your first and last
name, e-mail and mailing addresses, country, username, and password
when you register to create an account with us (“Account”).
• We may collect information that you provide to us for the purpose of
subscribing to the Platform Services or otherwise using the Platform
Services, email notifications and/or newsletters (including name and
email address).
• We may collect information you have provided us for the purpose of
managing your practice, such as project information, scheduling
information and information about your clients and client contacts
(which may include name, email address, contact information, emails,
images, documents, meeting information).
• We retain information on your behalf, such as files and messages that
you store using your Account.
• If you use our Application or Site on your mobile device, we may collect
the unique device id number.
• When connecting to Application or Site via a service provider that
uniquely identifies your mobile device, we may receive this
identification and use it to offer extended services and/or functionality.
• If you provide us feedback or contact us via e-mail, we will collect your
name and e-mail address, as well as any other content included in the
e-mail, in order to send you a reply.
• We also collect other types of Personal Data that you provide to us
voluntarily, such as your operating system and version, product
registration number, and other requested information if you contact us
via e-mail regarding support for the FINKOPER Services.
• We may also collect Personal Data at other points in the FINKOPER
Services that state that Personal Data is being collected.

Information Collected via Technology
The following includes a description of information collected via technology
associated with the FINKOPER Services:
• Information Collected by Our Servers. To make our FINKOPER Services
more useful to you, our servers (which may be hosted by a third-party
service provider) collect information from you, including your browser
type, operating system, Internet Protocol (“IP”) address (a number that
is automatically assigned to your computer when you use the Internet,
which may vary from session to session), domain name, and/or a
date/time stamp for your visit.
• Log Files. As is true of most websites, we gather certain information
automatically and store it in log files. This information includes IP
addresses, browser type, internet service provider (“ISP”), referring/exit
pages, operating system, date/time stamp, and click stream data. We
use this information to analyze trends, administer the Site, track users’
movements around the Site, gather demographic information about our
user base as a whole, and better tailor our FINKOPER Services to our
users’ needs. Except as noted in this Privacy Policy, we do not link this
automatically collected data to Personal Data.
• Cookies. Like many online services, we use cookies to collect
information. “Cookies” are small pieces of information that a website
sends to your computer’s hard drive while you are viewing the
website. We may use both session Cookies (which expire once you
close your web browser) and persistent Cookies (which stay on your
computer until you delete them) to provide you with a more personal
and interactive experience on our Site. This type of information is
collected to make the Site more useful to you and to tailor the
experience with us to meet your special interests and needs.
• Pixel Tag. In addition, we use “Pixel Tags” (also referred to as clear
Gifs, Web beacons, or Web bugs). Pixel Tags are tiny graphic images
with a unique identifier, similar in function to Cookies, that are used to
track online movements of Web users. In contrast to Cookies, which are
stored on a user’s computer hard drive, Pixel Tags are embedded
invisibly in Web pages. Pixel Tags also allow us to send e-mail
messages in a format users can read, and they tell us whether e-mails
have been opened to ensure that we are sending only messages that are
of interest to our users. We may use this information to reduce or
eliminate messages sent to a user. We do not tie the information
gathered by Pixel Tags to our users’ Personal Data.
• Analytics Services. We may perform analytics on the Platform Services
or use third party analytics services, including but not limited to Google
Analytics, on the Site or Application (collectively, “Analytics Services”),
to help analyze how users use our FINKOPER Services. We use the
information we get from Analytics Services only to improve our
FINKOPER Services. The information generated by the Cookies or other
technologies about your use of our FINKOPER Services (the “Analytics
Information”) is transmitted to the Analytics Services. The Analytics
Services use Analytics Information to compile reports on user
activity. The Analytics Services may also transfer the Analytics
Information to third parties where required to do so by law, or where
such third parties process Analytics Information on their behalf. Each
Analytics Service’s ability to use and share Analytics Information is
restricted by such Analytics Service’s Terms of Use and Privacy
Policy. By using our FINKOPER Services, you consent to the processing
of data about you by Analytics Services in the manner and for the
purposes set out above. For a full list of Analytics Services, please
contact us at the email address provided above.
• Social Media Features. The FINKOPER Services may also include social
media features (“Features”), such as buttons that let you share through
Facebook or Twitter. These Features may collect your IP address, the
page that you are visiting on our Site, as applicable, and may set a
Cookie to enable the Features to function properly. Features are either
hosted by a third party or hosted directly on our Site. Your interactions
with these Features are governed by the privacy policy of the company
providing them.
• Information Collected from Third Party Companies. We may receive
Personal Data from third party sources. We may add this information to
the information we have already collected from you directly via the
FINKOPER Services.

Access to Your Data
Access. Users of the FINKOPER Service input their data, including personal
information, into our application, in connection with their use of the
FINKOPER Service or Mobile APP. Users can access their data by authenticating to the
application and accessing their information within their application
environment (“tenant”).

Use of Your Personal Data
General Use. In general, Personal Data you submit to FINKOPER is used either
to respond to requests that you make, or to aid in improving the FINKOPER
service. We use your Personal Data in the following ways:
• Facilitate the creation of and secure your Account on our network;
• Identify you as a user in our system; provide improved administration of
our FINKOPER Services;
• Enable your use of the Platform Services and provide the Platform
Services you request;
• Improve the quality of experience when you interact with our FINKOPER
• Send you administrative e-mail notifications, such as security or
support and maintenance advisories;
• To send statements and invoices to you, and collect payments from you;
• Send newsletters, surveys, offers, and other promotional materials
related to our Platform Services and for other marketing purposes of
User Testimonials and Feedback. We often receive testimonials and
comments from users who have had positive experiences with our Platform
Services. We may post user feedback on the Site from time to time. We will
share your feedback with your first name and last initial only. If we choose to
post your first and last name along with your feedback, we will obtain your
consent prior to posting you name with your feedback.
Creation of Anonymous Data. We may create Anonymous Data records from
Personal Data by excluding information (such as your name, email address,
content of email) that makes the data personally identifiable to you. We use
this Anonymous Data to analyze request and usage patterns so that we may
enhance the content of our FINKOPER Services and improve Site navigation.

Disclosure of Your Personal Data
We disclose your Personal Data as described below and as described
elsewhere in this Privacy Policy.
• Third Parties Designated by You. When you use the FINKOPER
Services, the Personal Data you provide will be shared with the third
parties that you designate to receive such information, including clients
and business associates.
• Users. We will share your Personal data with other users of the Platform
Services that you designate and authorize solely for the purpose of
providing you with the Platform Services.
• Third Party Service Providers. We may share your Personal Data with
third party service providers to: provide you with the FINKOPER
Services; to conduct quality assurance testing; to facilitate creation of
accounts; to provide technical support; and/or to provide other services
• Affiliates. We may share some or all of your Personal Data with our
parent company, subsidiaries, joint ventures, or other companies under
a common control (“Affiliates”), in which case we will require our
Affiliates to honor this Privacy Policy.
• Corporate Restructuring. We may share some or all of your Personal
Data in connection with or during negotiation of any merger, financing,
acquisition or dissolution transaction or proceeding involving sale,
transfer, divestiture, or disclosure of all or a portion of our business or
assets. In the event of an insolvency, bankruptcy, or receivership,
Personal Data may also be transferred as a business asset. If another
company acquires our company, business, or assets, that company will
possess the Personal Data collected by us and will assume the rights
and obligations regarding your Personal Data as described in this
Privacy Policy.
• Other Disclosures. Regardless of any choices you make regarding your
Personal Data (as described below), FINKOPER may disclose Personal
Data if it believes in good faith that such disclosure is necessary (a) in
connection with any legal investigation; (b) to comply with relevant
laws or to respond to subpoenas or warrants served on FINKOPER; (c)
to protect or defend the rights or property of FINKOPER or users of the
FINKOPER Services; and/or (d) to investigate or assist in preventing any
violation or potential violation of the law, this Privacy Policy, or our
Terms of Use.

Third Party Websites
Our Site may contain links to third party websites. When you click on a link to
any other website or location, you will leave our Site and go to another site,
and another entity may collect Personal Data or Anonymous Data from you.
We have no control over, do not review, and cannot be responsible for, these
outside websites or their content.
Please be aware that the terms of this Privacy Policy do not apply to these
outside websites or content, or to any collection of your Personal Data
after you click on links to such outside websites. We encourage you to read
the privacy policies of every website you visit. The links to third party
websites or locations are for your convenience and do not signify our
endorsement of such third parties or their products, content or websites.

Your Choices Regarding Information
You have several choices regarding the use of information on our FINKOPER
• Email Communications. We will periodically send you free newsletters
and e-mails that directly promote the use of our Platform Services.
When you receive newsletters or promotional communications from us,
you may indicate a preference to stop receiving further communications
from us and you will have the opportunity to “opt-out” by following the
unsubscribe instructions provided in the e-mail you receive or by
contacting us directly by email at Despite your
indicated e-mail preferences, we may send you service related
communications, including notices of any updates to our Terms of Use
or Privacy Policy.
• Cookies. If you decide at any time that you no longer wish to accept
Cookies from our FINKOPER Services for any of the purposes described
above, then you can instruct your browser, by changing its settings, to
stop accepting Cookies or to prompt you before accepting a Cookie from
the websites you visit. Consult your browser’s technical information. If
you do not accept Cookies, however, you may not be able to use all
portions of the FINKOPER Services or all functionality of the FINKOPER
Services. If you have any questions about how to disable or modify
Cookies, please let us know by emailing us at
• Customer Data and Data Requests. Customers own all data they input
into FINKOPER. Customer data is retained for as long as they remain a
FINKOPER customer.
• Changing or Deleting Your Personal Data. You may change any of your
Personal Data in your Account by editing your Account through the
FINKOPER Services or by contacting us directly using the contact
information provided above. You may request deletion of your Personal
Data by us, and we will use commercially reasonable efforts to honor
your request, but please note that we may be required to keep such
information and not delete it (or to keep this information for a certain
time, in which case we will comply with your deletion request only after
we have fulfilled such requirements). When we delete any information,
it will be deleted from the active database, but may remain in our
archives. We may also retain your information for fraud or similar
• Applications. You can stop all collection of information by the
Application by uninstalling the Application. You may use the standard
uninstall processes as may be available as part of your mobile device or
via the mobile application marketplace or network.

Changes To This Privacy Policy
This Privacy Policy is subject to occasional revision, and if we make any
material changes in the way we use your Personal Data, we will notify you by
sending you an e-mail to the last e-mail address you provided to us and/or by
prominently posting notice of the changes on our Site. Any changes to this
Privacy Policy will be effective upon the earlier of thirty (30) calendar days
following our dispatch of an e-mail notice to you or thirty (30) calendar days
following our posting of notice of the changes on our Site. These changes will
be effective immediately for new users of our FINKOPER Services.
Please note that at all times you are responsible for updating your Personal
Data to provide us with your most current e-mail address. In the event that
the last e-mail address that you have provided us is not valid, or for any
reason is not capable of delivering to you the notice described above, our
dispatch of the e-mail containing such notice will nonetheless constitute
effective notice of the changes described in the notice. If you do not wish to
permit changes in our use of your Personal Data, you must notify us prior to
the effective date of the changes that you wish to deactivate your Account
with us. Continued use of our FINKOPER Services, following notice of such
changes shall indicate your acknowledgement of such changes and
agreement to be bound by the terms and conditions of such changes.

Contacting FINKOPER – Questions and
Reporting Violations

If you have any questions or concerns or complaints about our privacy
practices, data collection or processing practices, or if you want to report any
security violations, please contact us by email at or mail
us at the following address:
Alfa Solution spol. s.r.o.
Za Poricskou branou 4/334
18600 Prague
Czech Republic